SHIPPING

We strive to provide efficient and reliable shipping services to our customers in Australia and worldwide.

Please review the following information regarding our shipping policies:

Upon entering your shipping address at checkout you will be provided with accurate shipping rates for your destination.

Domestic Shipping (Australia):

  • Standard shipping within Australia is a flat rate fee of $8.50

  • Orders are typically processed and shipped within 1-2 business days.

  • Standard shipping usually takes 3-5 business days for delivery.

  • Express shipping is available for faster delivery at a flat rate fee of $12.

International Shipping:

  • We offer international shipping worldwide.

  • Orders over $250 AUD will get free shipping worldwide.

  • International orders are typically processed and shipped within 1-2 business days.

  • Delivery times may vary depending on the destination country and customs processing.

  • Customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Shipping Rates:

  • Shipping rates are calculated based on the destination and shipping method.

  • Shipping rates will be displayed at checkout before confirming your order.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with tracking information.

  • You can track the status of your order using the provided tracking number on our website or through the selected shipping carrier's website.

If you have any questions or need further assistance regarding shipping, please don't hesitate to contact our customer service team at otisaswim@gmail.com.